Term and Conditions

Welcome to YogaVibe Store! These Terms and Conditions outline the rules and guidelines for using our website and purchasing our mindful wellness products. By accessing our site and making purchases, you agree to these terms in the same spirit of harmony and respect we bring to our yoga practice.

1. Website Use and Intellectual Property

1.1 Acceptable Use

Our website is designed to support your wellness journey. You agree to use it:

• For lawful purposes only
• Without disrupting the experience of other users
• Without attempting to gain unauthorized access to our systems

1.2 Intellectual Property

All content on YogaVibe Store, including product designs, text, graphics, and logos, is our property or licensed to us. These elements are protected by intellectual property laws and may not be used without our written permission.

2. Products and Services

2.1 Product Descriptions

We carefully curate eco-friendly yoga and wellness products including:

• Meditation accessories (cushions, benches, singing bowls)
• Yoga practice tools (blocks, bolsters, grip socks)
• Wellness products (aromatherapy, incense, bath & body items)

While we strive for accuracy in product descriptions and images, slight variations may occur.

2.2 Product Availability

All products are subject to availability. If an item becomes unavailable after you place your order, we will notify you promptly.

2.3 Hygiene-Sensitive Products

For health and safety reasons, certain items cannot be returned once opened:

• Yoga Bath & Body products
• Masks
• Yoga Grip Socks & Gloves
• Incense and Aromatherapy products

3. Orders and Payments

3.1 Order Process

When you place an order, you’re making an offer to purchase which we may accept or decline. Order confirmation emails do not constitute acceptance.

3.2 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions, though this won’t affect confirmed orders.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and that you’re authorized to use the payment method.

3.4 Order Processing

We process orders with mindful attention within 1-2 business days. During peak periods, slight delays may occur.

4. Shipping Policy

4.1 Shipping Options

We offer two mindful shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days after shipment

4.2 Delivery Areas

We ship worldwide except to some Asian countries and remote regions. Customs duties may apply for international orders.

4.3 Delivery Issues

If your package appears damaged upon delivery, please refuse it or note the damage with the carrier. For missing packages, contact us within 30 days.

5. Returns and Exchanges

5.1 Return Window

You may return most items within 15 days of delivery. The return process includes:

1. Emailing [email protected] with your request
2. Receiving return authorization
3. Shipping items back in original condition

5.2 Refund Process

Refunds are processed within 3-5 business days of receiving your return and appear in your account within 5-10 business days. Original shipping fees are non-refundable.

5.3 Exchanges

We happily exchange items within 15 days. Specify your preferred size, color, or alternative product in your return request.

5.4 Damaged or Incorrect Items

Please email photos of damaged/incorrect items within 7 days of delivery. We’ll arrange a free replacement or return.

6. User Responsibilities

6.1 Account Information

If you create an account, you’re responsible for maintaining accurate information and keeping login credentials secure.

6.2 Product Use

Use all products as intended. We’re not liable for misuse of yoga/meditation equipment or wellness products.

6.3 Compliance

You agree to comply with all applicable laws regarding purchased items, including any import restrictions.

7. Limitations of Liability

YogaVibe Store shall not be liable for:

• Indirect, incidental, or consequential damages
• Errors in product descriptions
• Shipping delays beyond our control
• Product misuse or allergic reactions

8. General Provisions

8.1 Changes to Terms

We may update these terms periodically. Continued use of our site constitutes acceptance of changes.

8.2 Governing Law

These terms are governed by Colorado law. Disputes will be resolved in Denver courts.

8.3 Contact Information

For questions about these terms, contact us at:

Thank you for choosing YogaVibe Store. May your shopping experience be as peaceful and fulfilling as your yoga practice.

With mindful regards,
The YogaVibe Team